Security awareness training for banking teams. Practice verifying payment requests, recognizing phishing and protecting customer information with Aspire SAT.
“Please use this new account for today’s settlement. Our usual contact is unavailable.”
Pause and verify
Verify through the established supplier contact and payment approval process.
Built around the work
Different responsibilities. A shared security habit.
A payment request can arrive with a familiar name and an unfamiliar account number. Help branch, finance and support teams recognize the pressure, use independent checks and follow established approval processes.
Who this supports
01Branch and customer-service teams
02Payment and finance operations
03IT teams and privileged users
Recognizable situations
Practice the moment that matters.
Illustrative examples for banking & finance. Agree the audience, scope and procedures before using a scenario.
Scenario 01
A supplier changes their bank details.
Please use this new account for today’s settlement. Our usual contact is unavailable.
What to notice
Changed payment instructions and a request to bypass the normal contact.
A safer next step
Verify through the established supplier contact and payment approval process.
Scenario 02
A caller asks for a verification code.
This is the support desk. Read out the code so we can restore your access.
What to notice
An unsolicited caller requesting an authentication secret.
A safer next step
End the call and contact the approved support channel independently.
A practical program
Give every activity a clear purpose.
01
Map the sensitive decisions
Separate customer-service, payment and privileged-access responsibilities before assigning training.
02
Practice realistic requests
Use phishing, SMS, voice or video scenarios appropriate to each audience and your approved simulation scope.
03
Review and reinforce
Review reporting and simulation responses. Assign focused learning and retain training records for internal reviews.
Before you get started
Useful answers. Clear expectations.
Explore scope and rollout questions for your awareness program.
Can banking teams receive different training?
Yes. Role-based learning lets administrators align assignments with responsibilities such as customer service, payment handling and privileged access.
Can we practice threats beyond email?
ASAT includes dedicated SMS, voice and deepfake simulation capabilities alongside email phishing. Confirm the capabilities in your package and agree appropriate scenarios before rollout.
Does training guarantee regulatory compliance?
No. Completion records and reporting can support your internal review, but training does not replace your institution’s controls, legal assessment or regulatory obligations.
Make it relevant
Bring your team’s questions.
Explore an awareness program for banking & finance, with scenarios and learning that fit your work.